Tendervendors.com - IT Support Services Comparison

How many PC users are there in your organisation?

What aspects of IT do you require support with?

^{(select one or more)}

Select features you require:

Required features: Other required features:

How would you describe your budget?

^{(select one or more)}

We have no budget, we can only look at this if it's cheaper
We need to reduce running costs immediately
We want the best possible system for as little as possible
We are prepared to spend now to reduce costs long term
We have a clearly defined budget
We'll spend what it takes if the system suits our needs
None of the above, just curious

How would you describe your current IT support infrastructure?

^{(select one or more)}

We have little or no access to IT expertise
We use freelance consultants but would consider alternatives
We use in-house expertise but would consider alternatives
We outsource our IT support to an external company but would consider alternatives
We are under contract to our provider and we are approaching our renewal date

Do you regularly back-up your system and have disaster recovery in place?

^{(select one)}

Yes No Partial back-up/disaster recovery

What length of contract would suit you?

^{(select one)}

If the service is good enough and/or cheap enough I don't mind
3 years or more, if it makes things cheaper
2 years
No more than one year's rolling contract, even if it means paying more

What level of urgency would you give this project?

How willing would you be to meet someone about this?

^{(select one or more)}

I'm keen to talk to someone because this needs attention
I would meet with someone, but only if they can match my needs at the right price
I would need to clear it with my superior to arrange a meeting
I would rather you just search suppliers for now and i'll decide later
I don't want to meet anyone, even if the price and service are right

How sensitive would this project be?

^{(select one)}

Extremely sensitive, no one else at my company should be involved
Fairly sensitive, exercise utmost discretion
This is nothing I would fear my colleagues knowing about

Please add any further details or requirements